The many entry points would absolutely not be any problem at all!
So that is some serious smokescreen and misdirection there from that representative.
Aka 10+ years back we had near endless number of entry points in BF4, but here even the DICE run servers did absolutely fine when selecting the quick-match game choice, where you were thrown into a given unknown server.
Same as well with getting that Server Browser we have been asking for since beta testing, so one of us had visibility to current gaming activities, and we could ourselves decide which server, map and game mode we wanted to play on next!
if...
We just had a decent player population on the game world wide.
But reality is that we do not.
And that EA had cared to listen to us in the game design phase and implement accordingly.
But reality is that they did not.