Forum Discussion

4 years ago

Progression not working properly for weapons and vehicles (Solo/Coop AI)

Product: Battlefield 2042 Platform:Steam-PC Please specify your platform model. PC AMD or Nvidia Model Number Nvidia RTX 2060 Super Enter RAM memory size in GB 32GB Are you using any software wi...

discussion

Jesse165

Seasoned Ace

4 years ago

@DespicableDozI had a chat with some people in Microsoft and even they agreed that not getting XP or Attachment Progression in Solo/Coop All Out Warfare should be considered as False Advertising and gave me my refund immediately 🙂

I really didn't want it to come to this and I don't hold it against EA as a whole (Mass Effect is still my favorite game series and the Legendary Edition was perfect)

However I know I won't spend a single cent towards Battlefield anymore after how big of a train wreck this is.

I might try it again after they add it to Xbox GamePass Ultimate (which includes the standard EA Play) like I did with Battlefield 1 and V but until then... Good Luck Everyone.

DespicableDoz

4 years ago

@Jesse165 Hi Jesse, which avenue did you go to request a refund? I tried to call Xbox Support but was advised that I could only request it via the online refund method.

Did you have luck any other way?

gbullock32
4 years ago
@DespicableDoz Did you use a credit card? Most CC companies are very good about refunds if you call and explain that they removed promised content and delivered a product other than the one advertise; Capitol1 is good with this.
- DespicableDoz
  4 years ago
  @gbullock32 Yes mu credit card is linked to my Xbox account so all purchases go through it.
  
  It seems like the right thing to go via Xbox Support in the first instance as they haven't ever done me wrong in the 17 years I've had Xbox Live and this will be the first time ever that I've asked for a refund.
  - gbullock32
    4 years ago
    @DespicableDoz Yeah, been here before CC company is usually very understanding and gives 0 fks about EA so they just refund you to keep the customer happy, and EA can argue it all they want, fact is the product delivered is not as promised. Monday is my deadline, either it's fixed or I get my $90 back and EA can lick my taint.
Jesse165
Seasoned Ace
4 years ago
@DespicableDoz I chose a different support option to enable the online chat but when it asked for my real problem right before that chat started I gave it my real problem.

The one who answered understood the problem perfectly and gave me the full refund. At this point I honestly won't be surprised if they make a big announcement for allowing refunds for everyone like they did for CyberPunk 2077.

Microsoft and the Xbox department take these sorts of problems a lot more seriously than you might think. Its why I like them 🙂
- TDawg262
  4 years ago
  Jeez, I can't believe we've made it to 60 pages now guys! This is getting good...
  Sorry I haven't been talking much, just busy with other things with life atm. Don't worry though, I'm still here!
  - lejkl
    4 years ago
    @TDawg262 add [SOLO/AI MODE & MORE] to thread title please