Q: CM: What is the correct and effective way to report cheaters?

I have a concrete question, mainly directed at our community managers, but if someone else can answer it, I am fine with that as well.

Since EasyAnticheat was replaced with EA Anticheat we see an influx of cheaters. Some very blatant, most more or less not immediately obvious. When playing we run across some of those in the past and after confirming that they are indeed cheating I reported them. I did so in two ways:

1) in game using the scoreboard, view profile, report. I even wrote the stats that provide proof that the player is cheating

2) after the match I filed another report using the EA App, add friend, search for the profile, select report / cheating, wrote some text and even pasted the link to the battlefieldtracker.com stats page of said cheaters. I even told them where to look to make it very easy to verify that those players are indeed cheating.

I did this in December of last year and because I found that they were still playing in January I filed new reports using method 2 again. This was now 2 weeks ago and today I found that those cheaters are still actively playing the game.

This leaves me with 2 possible conclusions:

A) Neither 1) nor 2) is the correct way and I would needed another approach.

or

B) EA/Dice do not care and even very obvious cheaters reported several times with proof are not getting banned.

Hoping that B) is true, what is the method to use to report cheaters?

PS: I can provide player names and proof here, but I will refrain from posting those until directly requested by any CM