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ForumUser's avatar
ForumUser
2 years ago

Q: CM: What is the correct and effective way to report cheaters?

I have a concrete question, mainly directed at our community managers, but if someone else can answer it, I am fine with that as well. Since EasyAnticheat was replaced with EA Anticheat we see an ...
discussion
ForumUser's avatar
ForumUser
2 years ago
@ragnarok013

As I mentioned, all cheaters I report I check to make sure they are 100% cheating. So I submitted the link to the stats as proof (e.g. using ARs with 1000+ kills and HS% of 75% with a general ACC of 11%-15%).

There was not even a shadow of a doubt that those players were cheating. And if you don't get a perma-ban but just a say one week suspension for this kind of thing then I don't know what you have to do for a perma-ban.
EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
2 years ago

The correct way to report cheaters is to follow the steps as outlined in this link


Every report is investigated and action will be taken where necessary. We do not provide information on the investigation or the action that is taken.

  • ForumUser's avatar
    ForumUser
    2 years ago
    @EA_Rtas

    What is the expected time frame WHEN those reports are investigated, more precisely, what it the expected (maximum) delay between the report being filed and the investigation and action against those players takes place?

    I reported two players I am following up on to check when they get banned 2 months ago and they are still playing (not during the last 2 days though, so MAYBE they are now finally banned -- or they just taking a break until returning to the game).
    • OSpazX's avatar
      OSpazX
      2 years ago

      I knew there would be something good about me being a sucky player - no one can accuse me of cheating!

      Also, I don't (and wouldn't) cheat... so that's another reason no one can make said accusations.  🤓

      Need proof? TRN profile

      • sk1lld's avatar
        sk1lld
        Legend
        2 years ago

        Has everyone who reported someone included the time in their report?

        Just curious.

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