Forum Discussion

Re: my battlefield 2042 is not working

@monkeybomb550
I can only suggest trying these steps if you haven't already done so. Hope it helps.

1) Please check that both BF 2042, Origin, EA Desktop, and your PC are up to date.
2) If possible, try using a hard-wired (Ethernet/LAN) internet connection on your PC.
3) Please try repairing BF 2042: (http://bit.ly/OriginGameRepair…)
4) Please save and close BF 2042 and Exit Origin/EA Desktop(click Origin/three horizontal bars > Exit at the top) and then clear the Origin cache (http://bit.ly/EA_Clear_Cache) and
5) Please make sure that BF 2042, EA Desktop, and Origin are allowed through the firewall and antivirus: (https://help.ea.com/en/help/origin/origin/programs-that-may-cause-conflicts-with-origin/…).
6) Please try cold booting the router. First, save and close any program or work you do not want to be lost on your devices connected to the network. Then, please unplug the router and modem from the back for at least two minutes and then plug back in and reconnect devices as needed.
7) Try restarting the PC: First, save and close any program or work you do not want to be lost on your PC and then restart.

5 Replies

  • RayD_O1's avatar
    RayD_O1
    Hero
    10 months ago

    If any PS5 owners have had similar issues, can you please offer any advice on how to resolve this problem for @monkeybomb550 .

  • ElliotLH's avatar
    ElliotLH
    Hero+
    10 months ago
    Hi @monkeybomb550 Since this is an issue with progress on your account, it may be worth opening a case or having a live chat at help.ea.com.

    I don't think this will work, but you could try playing another full round of All Out War as Blasco (not Solo/Coop though) and then staying connected to the matchmaking until the next match begins. The beginning of a match is when the stats server updates, so it might prompt something to happen.

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