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None of this has been met by BF2042. It is so buggy it is mostly unplayable, and the Australia region is so dead you cannot find games 70% of the time which is unreasonable to not be able to play a game after less than 3 months.
Other games like Fallout 76 were ordered that consumers must be refunded if they requested it. Also if they try to deceive consumers that theyre not entitled to a refund, Sony Interactive a couple of years ago paid $4m in fines for trying to do this same thing on the Playstation Store.
As long as they bought it from the Australia or New Zealand Origin / Steam / etc...stores, theyre covered by these acts in our region.
Telling agents to deny refunds, is a quick way to a class action that will cost them a lot more money than if they honour the requests...
The best way to respond to them is by stop buying anything further on.
Which ain't happen sadly, will still have a bunch of people pre-ordering or buying immediately.
One could think after EA killing a second franchise in just a few years (look at what they did to Battlefront), people might finally understand the power they have by choosing to not purchase. It's not like if there were not plenty other games to go on instead.
- 4 years ago
i wonder if instead of people making a petition for refunds, the petition should be about a length of waranty for digtial goods/games as service not meeting expectations. like a tv has a in 1 year warranty so should a digital purchase of an online service.
ive played bf2042 about 80 hours. half of which being in the settings menu, reintalled 3 times, few weeks ago had a decent performance of 60 fps, but today and yesterday horrible framerates, experience is distracting to unplayable. leave the game feeling like i got ripped off.
to me thats a faulty product. like an appliance that turns on, but screws up every few days.
i gave the ea/devs the benifit of the doubt to fix it, but now they talk about free to play, and delaying it. so by the time it is (if) playable it will be free or on ea play and i payed for it for nothing. - Mackstan714 years agoSeasoned Ace
Totaly agee, Don't preórder, do major research first and wait after release how the game is reviewed.
The day that we could trust EA/DICE is over.
- 4 years ago
As I read it they already covered their bases legally which is pretty normal strategy when you know youre in trouble (or it can end there).
The only thing to do is not giving them your money at all, or wait out to see what the game brings when it hits the streets.
Its sad though to see how they treat their customers but theres nothing new in that from EA... shame on you.
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