Report cheaters feedback
Is a sort of report feedback in place? I mean if I report a blatant cheaters, there is any possible way that I might get a feedback on the result of my report? I mean I know Ea is trying to hide every possible allegations about the current state of cheating on their games, no one would like to buy a game bloated with cheaters, or even expect that the company who sells the game admits it. Even if the situation is not so out of control like older battlefield on pc, there has been cheaters in servers. A way that might make people more positive is to put in place a system that updates you on your reports.
Hi @Pirolisi ,
I think I know what you are asking for here, as its same I also would enjoy myself to get.
But the policies from EA on handling cheaters have clear guidelines on how to accomplish this by contacting EA:
- Go to the EA 'Contact Us' page: http://help.ea.com/en/contact-us/new/
- For Product, select your game name
- For Platform, select the appropriate platform
- For Category, select "Report Cheating/Harassment" and describe the issue
- Be sure to include as much information about the player in question in the Description, including screenshots, Videos and any other relevant evidence to prove they did something wrong.
- Select the email option to submit.
You will then typically within 1 business day get a reply back from the group within EA that handles your case/ticket. where they acknowledge your request and also that they have decided to take action on it or not. But they do not disclose what the specific action is or anything related to the individual player ID or account that you may have been reporting on.
For data privacy reasons this may also be a bit of a minefield to navigate, so also understand why they handle this as they do.
On your own platform/console you do though have various ways to look up other player's soldiers/account profiles and through here you also typically can gain insights into if a given player/account has been either banned entirely/deleted or kicked offline for a longer or shorter period of time. And you can always on your own go in and check the status of all previous tickets that you have ever logged with EA, so this combined should also serve the core of what you are asking for here.
Personally I would actually have enjoyed a fully public "name and shame directory" of identified cheats through times, as that also carries with it a substantial preventive effect and sense of 'justice' by all the players that suffered by those cheats. But that is unfortunately not within the jurisdiction of what EA can do according to the code of conduct and SLAs they operate by.
