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There are a few questions and comments on the Feedback Loop that I can definitely clarify.
Why aren't we hosting more feedback topics at the same time?
From our end we believe that a focused discussion is a better discussion. However, that doesn't mean that we suddenly stop reading feedback on other topics , or that we've ignored those previously. We've received plenty of feedback from the community from before, throughout and post launch. My team has been consistently collecting and reviewing that feedback and providing it to our teams in a digestible format. We will continue doing that. But we also want to have the open discussion that you see now with the Feedback Loop. In this case, for Maps.
The work on other areas of the game does not stop while we are having this focused discussion. It's an ongoing process, and development takes time.
How much time will this Feedback Loop take?
We're not just reading comments here on these forums, but also on other Social Media spaces such as Reddit, Discord, and Twitter. There are thousands of comments out there right now. It will take some time for us to read, format, deliver and then reflect on what we've learned in a follow-up post for you. That means it won't be a matter of a few days.
It's a 20 year old franchise at this point, this seems embarrassing. I've owned every single game, expansion, etc and this feels like something a small indie team would be doing for an early access game.
- 4 years ago
@GamrGirlBathwatr wrote:
@Straatford87quick question, why did I have to pay $120 to then have to spend my time telling you how to make a BF game?
It's a 20 year old franchise at this point, this seems embarrassing. I've owned every single game, expansion, etc and this feels like something a small indie team would be doing for an early access game.And the top-20 dramatic terrible design decisions that the vast majority of players have complained about in BF2042 have been consistently the same since the very first technical playtest until this very day! Its not like EA/DICE had no clue until just now this week when starting a (so far BROKEN) feedback loop.
Honestly sick and tired of the never ending tirade of bad excuses.
Wake up EA/DICE. You are killing yourself and this franchise.
You are standing at the very bottom of a deep pit already.
So stop digging it any deeper.
Just a couple of dedicated folks in the Cx team could trawl through the customer feedback across all channels and quickly triage them into relevant buckets for getting order and magnitude of them all. And this should in any case have been in place long before launch anyway, so no excuse of any sudden backlog...
Get to work and get it done.
Be serious.
Be honest.
Is that too much to ask?
- 4 years ago
@GamrGirlBathwatrIt honestly feels like they've left the interns running live-ops for this game at this point, and those interns are doing their absolute best but are just inexperienced interns. I cannot see any evidence that a AAA studio with hundreds of developers is actually putting any effort into this game.
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