5 years ago
Upgrade pre-order
 UPGRADE PRE-ORDER  How can one upgrade a pre-order from Basic to Gold? Only support options I find is the chat? Anyone can point me in the correct direction? When I did the pre-order Gold was not ava...
OK @DanAkaPharao ,
That can then be a bit challenging, though think your best option is then to contact EA's live chat support.
Go to http://help.ea.com/en/contact-us/new/
Select a game or product and select your platform (aka PC)
Select then a relevant Topic from the options.
OBS: Some topics do not support the option for "Live Chat", but if you select "Account Management" then I know that the option for "Live Chat" will be available to you!
Best of luck with it !