Forum Discussion

DecreeNo9's avatar
DecreeNo9
Seasoned Ace
4 years ago
Solved

Why did I find two versions of bf2042 in the extra content

I found two versions in the additional content of bf2042, one is the gold edition and the other is the ultimate edition. I clicked to upgrade the game before. The version I purchased in advance is th...
discussion
  • xxxCoOlBr33zExx's avatar
    xxxCoOlBr33zExx
    4 years ago

    @DecreeNo9 I have the same thing showing since I have EA Play Pro at the moment. You stated earlier that you have EA Play Pro, so all it is showing is all the content that is included.  You get the Ultimate Edition via EA Play Pro which includes all the content in the Gold Edition.  


EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago

@DecreeNo9, if you're unable to reach our Live Support team via the website, it is possible that you are blocking the website via either a VPN, AdBlocked, Script/Proxy block or your network is blocking the site etc. I would recommend to try it via a different browser or on another device. If the other device is not working on the same network, you can try to create a mobile hotspot via your mobile phone and connect your device via mobile internet maybe.

DecreeNo9's avatar
DecreeNo9
Seasoned Ace
4 years ago

I haven't contacted the customer service before. I have a question. What's the impact of filling in the wrong name? I just found out that I filled in the wrong name

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @DecreeNo9, just make sure that you give the correct details when you are actually in contact with the Live Support. 🙂
  • DecreeNo9's avatar
    DecreeNo9
    Seasoned Ace
    4 years ago

    My second 2042 is no longer available. What I have now is my pre ordered version. Thank you

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @DecreeNo9, good to hear! So everything should be good to go. 🙂
  • DecreeNo9's avatar
    DecreeNo9
    Seasoned Ace
    4 years ago

    I have another question. Will the data of preemptive play be cleared after the official sale?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @DecreeNo9, sorry, what do you mean by that?
  • DecreeNo9's avatar
    DecreeNo9
    Seasoned Ace
    4 years ago

    Will the play data be cleared on 11.19?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @DecreeNo9, via EA Play Pro you mean?
  • THISaint's avatar
    THISaint
    4 years ago
    @DecreeNo9 No, it will not be cleared. You'll keep your stats & progression.
  • DecreeNo9's avatar
    DecreeNo9
    Seasoned Ace
    4 years ago

    I'm talking about the data of the game. I've heard that 11.19 will clear the data because 11.19 is officially released

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @DecreeNo9,

    No. EA Play Pro and Gold/Ultimate Edition pre-orders give you early access to the game and stats will not be reset when the official full launch takes place on the 19th.

About Battlefield 2042 General Discussion

Discuss the latest news and game information around Battlefield 2042 in the community forums.15,959 PostsLatest Activity: 3 years ago