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MestreAreia's avatar
MestreAreia
2 years ago
Solved

UNBAN request

Olá, fui hackeado na minha conta do EA Play, meu email foi trocado para [edit: email address removed] e perdi também a senha, tanto que a pessoa que me hackeou estava logada na Russia, e eu sou do Pa...
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  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @MestreAreia 

    We cannot help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here.

MestreAreia's avatar
MestreAreia
2 years ago
@EA_Aljo i tried, but i'm never answered on my email, i cant change it cause it was hacked, i need to get my response on the secondary e-mail
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@MestreAreia 

Please contact an advisor for assistance by opening a case here. We cannot help with bans over Answers HQ.

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