Forum Discussion

ken4000's avatar
ken4000
3 years ago
Solved

15:1305P: 1302P: 1300P: 1301P:-7A

Since update 3.2, I can't connect at night, the error code is 15:1500P:-7A OR 15:1305P: 1302P: 1300P: 1301P:-7A, but I can play normally in the afternoon, EA PLS HELP                                      

What platform are you on?   

     EA App

Time stamp trying to connected to the server 

    15:47:44   8-2 fep 2023

What country are you in? 

     hong kong

What ISP are you using? 

    pccw

What is your gamertag?   

     ken438ken

What error code are you getting? 

    15：1500P:-7A  or 15:1305P: 1302P: 1300P: 1301P:-7A

technical issues
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @ken4000 When you have a moment can we try the following steps?

    • Connection and Advance Connection Guides 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair Games (Go to My Collection > Select the tile Dots > Repair)
    • Check for other applications that may be limiting EA App or Game performance

9 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @ken4000 When you have a moment can we try the following steps?

    • Connection and Advance Connection Guides 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair Games (Go to My Collection > Select the tile Dots > Repair)
    • Check for other applications that may be limiting EA App or Game performance
  • aut0psygremlin's avatar
    aut0psygremlin
    3 years ago

    I am having the same issue. I have played once and gotten through the "intro" mission - unsure what it is as I can't launch the game again to see. 

    I get the this same error.

    I've uninstalled the game, twice.

    I've uninstalled all of the EA launcher applications. 

    I've tried google (8.8.8.8/8.8.4.4) and Cloudlflare (1.1.1.1) DNS

    I've turned off my Firewall.

    I've tried wired and unwired connections (and checked that my speeds are always over 50mbps

    I've reinstalled Easy Anticheat 

    I've reset my network connections from windows

    It clearly can work, it worked once, but it hasn't worked since. It's pretty infuriating - and I spent so much time with the game "open" troubleshooting I can't get a refund either.

  • MustBeTheShoes2's avatar
    MustBeTheShoes2
    3 years ago

    This same thing has been happening to me I've tried everything it's so frustrating.it worked for hours last night then today same problem again.im about to just uninstall this game as much as I like this game it's not worth the headache 

  • Johansen09's avatar
    Johansen09
    3 years ago

    I'm getting this same error code, and it won't let me play at any point of the day. Will I be able to refund my game that I can't play anymore?

  • xfelipex755's avatar
    xfelipex755
    3 years ago

    I have the same error, all working good yesterday, today i can't play and i tried all tips

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