Forum Discussion

p3kl055xt9zg's avatar
p3kl055xt9zg
3 years ago

2042 is stuck on “Connecting to online services” screen

Every time I boot up 2042, I get an infinite “connecting to online services” loading screen. I assume it might have something to do with the fact that I’m stuck playing the trial even though I purcha...
technical issues
p3kl055xt9zg's avatar
p3kl055xt9zg
3 years ago

Yes, I’ve played the trial version of the game, I don’t  have EA play but I’ve got Ultimate Game Pass

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
@p3kl055xt9zg, gotcha. So you have played the trial version of the game and you own the full version of the game, with no EA Play. Gotcha. Just out of curiosity; have you played the trial version of the game on the same Xbox account / EA-account connection as the Xbox account where you now own the full game on?
    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @p3kl055xt9zg, alright. And have you checked on your console if it still shows as BF2042 Trial installed, next to the main game?

      Apart from that, you say that you have a physical edition of BF2042 that included both the Xbox One and Xbox Series version?

      • p3kl055xt9zg's avatar
        p3kl055xt9zg
        3 years ago

        @EA_Leeuw Yes, still says Trial. I bought the version of the game that has both Xbox One and Xbox series X printed on it

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