Audio Drop/Corrupted : Focusrite Scarlett

Hi All, 

We are aware of these issues, and from what we can gather so far the issues everyone is getting are related to EA anti-cheat software. I have submitted our audio driver to EA to be added to their whitelist program, I am not sure how long this will take but is a step forward to getting this resolved for everyone. 

If anyone is also getting audio issues outside of Battlefield or any other EA game e.g. when using just Discord, Youtube, Spotify etc I would recommend contacting our support directly as you could be having additional issues on top of the EA anti-cheat issues. Here is how to contact us - https://support.focusrite.com/hc/en-gb/articles/115004239725-Technical-Support-Contact-Details 

Live chat or email would be the best as we can look at and analyse PC files and send you links to articles directly to help resolve issues outside of EA games.

I will keep this thread posted on any updates I get from EA regarding the whitelisting. 

Callum - Senior Technical Support Engineer for Focusrite & Focusrite Pro