Forum Discussion

Kynu88's avatar
Kynu88
New Novice
25 days ago

ban

Last night after the servers crashed I closed again today at 3pm o'clock, and I was at work and I got it, can you check why I got banned, it's incorrect I don't use anything, can you check, I'm not a pro, I don't want it and I'm not interested, I'm playing in the evening for a beer with guys for fun, I could make another account but it doesn't seem right, I paid and then my account was blocked for nothing.kynu88

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hey there. Thanks for reaching out. Unfortunately, we can't help with bans over the EA Forums. I recommend you submit a dispute. Please follow the instructions in this article to do that. Thanks!

  • thank you, I took it for nothing. Otherwise I would have made another account and kept quiet, but it's not right

  • Sodadrama's avatar
    Sodadrama
    Seasoned Novice
    23 days ago

    Maybe some other players reported u...just submit dispute they will unban u soon.

  • Kynu88's avatar
    Kynu88
    New Novice
    22 days ago

    I’m waiting for their reply; I know I didn’t use anything, which is why it doesn't seem fair to me. I played ranked for 900 RP over two weeks—I’m not a pro player, just playing with friends in the evening after work. My K/D was dropping every day—if they look at it, they’ll see that—and I wasn't even playing at the time, so it just doesn't seem right... I’d rather switch games than create another account.

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