Battle Pass
I bought the 1,000 points to buy the battle pass but it’s not registered in the game but money has left my account. Anyone else had this problem?
Forum Discussion
The Xbox gamertag is : El Chefe #2735
EA_Leeuw
Community Manager
Community Manager@cmacbeth63, cheers.
So I tried to look for a few things on the account, but couldn't find any transactions or anything.
I think it's better to reach out to customer support via https://help.ea.com/contact-us, and make sure to also have the necessary docs on hand (https://help.ea.com/help/account/how-to-provide-proof-of-purchase/#xbox) so the support is able to properly assist you.
So I tried to look for a few things on the account, but couldn't find any transactions or anything.
I think it's better to reach out to customer support via https://help.ea.com/contact-us, and make sure to also have the necessary docs on hand (https://help.ea.com/help/account/how-to-provide-proof-of-purchase/#xbox) so the support is able to properly assist you.
