Forum Discussion

2 years ago

battlefied 2042 blue screen

I have a problem with Battlefield 2042 first of all the game launched and play smooth but when i hit quit the game in the main menu the game get crashed with a blue screen and a restart pc message ...

technical issues

EA_Barry

Community Manager

2 years ago

@_1XDeath-1X_Gun

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.

D4L3

Seasoned Novice

2 years ago

Not true. This is a BSOD caused by your game/anti cheat.

I have played this game since release date and only after recent update has the BSOD come. No other issues in any other games.

Rokebo73
Seasoned Ace
2 years ago
@D4L3 armoury crate software and eaac seems to conflict somehow at kernel lvl.
Work around is to disable some armoury crate software during boot from windows.
No more gaming , enable armoury crate software again 😉