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BattleField 2042: Error logs show this message "Missing DLL: amd_ags_x64.dll Function: agsDeInitialize"
Error message when launching the game.
"There is a problem with your games setup. Please reinstall your game"
I have tried updating DirectX and Microsoft Visual C++.
Uninstalling and reinstalling the game and the EA app
Repairing the game and the EA app.
Launching through steam.
Creating a new user for windows.
Added exclusions to windows defender.
Reset video Battlefield settings in Geforce and Nvidia Control panel.
I also tried replacing the DLL file in my system32 folder and my SysWOW64 folder. It still didnt work. It repeats in the error logs
Missing DLL: amd_ags_x64.dll Function: agsDeInitialize"
Attached is my DxDiag information.
- EA_Barry2 years ago
Community Manager
A couple of things to try:
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Verify Steam files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
Thanks.
- 2 years ago
@EA_Barry I have the game on EA desktop/App. But yes, I have tried to repair the game and the issue still shows the same error message.
As for the system file checker I have also just done that, and the results are the same. The error message still appears.
- 2 years ago
got any other ideas?
- 2 years ago@GangsterChief1 Hi I got the same problem. Have you found a fix?
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