Forum Discussion

am3rica's avatar
am3rica
4 years ago

Battlefield 2042 Premium battle pass not working

I seem to have a unique issue where my game says that I own the premium edition of the game but refuses to unlock my premium battle pass rewards. They unlock if I grind the XP required, but as I purc...
bug
Mukyman84's avatar
Mukyman84
3 years ago

Hi. I have the same problem. 

I purchased the premium account, got activated (on Xbox S) then I played again and it disappeared somehow. The game shows that I don't have a premium account and my coins vanished from my account (what I used to purchase the premium membership). Please help me because it's very annoying. ☹️

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @Mukyman84,

Are you sure that you've logged in with the correct account?
  • Mukyman84's avatar
    Mukyman84
    3 years ago

    Hi. 

    Yes, Iam. Please check my pass with my email: [edit: email address removed]

    Look forward to hearing from you. 

    Thank you kindly 

    Regards

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey @Mukyman84,

      We are unfortunately unable to help with issues related to EA accounts through the forums I'm afraid. For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

      Good luck.

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