Product: Battlefield 2042
Platform: PC (Steam)
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu, All-Out-Warfare
Region: North America
When did this happen? I noticed this issue on both 0.4.0 and 0.4.1 starting May 19, 2022.
Summarize your bug: There is no soundtrack/music playing in any of the core menus, including portal, hazard zone, and all-out warfare. Additionally, I loaded into a conquest game in all-out-warfare and there was no soundtrack playing until the end of the match. Specifically, the soundtrack that should play during loading screens and redeployment is missing.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Simply signing in and loading the game produces the issue. Playing conquest in all out warfare should also produce the issue.
What should be happening instead? When I played the game in January 2022, all the music in menus and in-game played loud and clear.
One additional thing to note is a possibly related bug that I have experienced after updating to both 0.4.0 and 0.4.1:
The game will take an abnormally long time to start, from the anti-cheat screen, then to a black screen, then to the boat animation that plays when the game is connecting to servers. The boat animation has no music and plays indefinitely. Both times, I restarted the game, and everything loads normally again.
Solutions I have tried include increasing the music slider to 100% then down to 0% then back to 100%, resetting audio settings, and changing/saving all audio-related settings. (yes, all of them, including mix modes)
It is also worth mentioning that I made this thread for PC, as a thread regarding this issue has already been made for PS5. I have reason to believe it is identical.
Here is a link: (https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-Update-4-0-No-audio-on-menu-screens-on-PS5/td-p/11445733)
