3 years ago
BF 2042 crashing whole computer
Product: Battlefield 2042 Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GV-N308TVISION OC-12GD Enter RAM memory size in GB 32GB Are you using any software with an...
So I found some interesting things.
#1 I was getting an error that RuntimeBroker.exe has initiated the power off of computer on behalf of the user for the following reasons (Other)
I did some research on this process and a lot of info about memory leaks seemed to arise. Some suggested disabling the process, however I did not disable it.
#2 I updated my drivers for the AMD Chipset drivers
#3 I updated my LAN drivers
#4 I updated my BIOS
Now its magically working both on 1080p and 1440p on Ultra settings
Now this doesn't quite make sense to me because if it was a BIOS issue then why was it working last week on the same BIOS and only started doing this after I changed my resolution from 1080p to 1440p?
So that would mean somehow changing the resolution of the game perhaps caused a memory leak in RuntimeBroker.exe?
My thermals were fine the whole time that was never the issue, my power supply was not the problem.
But how did updating the BIOS fix this???
This also seems to be very common for high core count CPUs so there is something in that aspect for sure.
Still pretty frustrating that not one EA support specialist was able to suggest these updates.
I have been playing for about 20 minutes now without my PC rebooting. I will mark this post as a solution after some further testing. I want to see if I can make the problem come back after I overclock my CPU again. But I don't think that will make it crash because I had disabled the OC during this whole troubleshooting phase.
What a nightmare.
@zackie34, of course, I have unmarked the solution for you.
RuntimeBroker is a very generic error: a quick search.