Forum Discussion

3 years ago

BF2042 Disconnects PC from Internet

Hey guys,

I receive the error code ‘1:3300J:1502I:-891751198O:0B’ every time I launch the game. Surprisingly, the game completely disconnects my PC from my router (or its internet service). Please watch the screen recording I provided below. It only takes two and a half minutes. The left command prompt is pinging google.com, and the upper right is pinging the BFV server.

Notice they both went timeout when the game started, and I checked my chrome by loading google.com, and it says ‘DNS PROBE FINISHED NO INTERNET.’ As soon as the game was closed, everything became normal. In addition, when the game launches and closes, there is a device connection and disconnection sound. Not sure if that is related to the problem.

All drivers are up to date, and I have already reinstalled windows multiple times, but this problem persists. I’m not sure if this is a bug or if 2042 is messing up something in the background.

My laptop is Alienware X14 with i7-12700H, RTX 3060, 32GB LPDDR5, and Intel Wi-Fi 6E AX211. Please help if possible.

Thanks a lot!

technical issues

42 Replies

PewPewBlanket
Rising Novice
1 year ago
I have just discovers I had this problem too. My ISP is trouble shooting Broadband issues and have asked me to configure windows 11 to connect to them with PPOE (so they can detect drop-outs etc).
After a few mins I figured something that will make it work, see my steps (windows 11):
1. Have my OS on PPOE connection to my ISP.
2. Start BF2042 (keep game open).
3. Internet cuts off, PPOE connection is still 'connected', but windows then auto switches to my ETHERNET 2 (internet fixes itself). At this time PPOE is still connected.
4. In Windows - disconnect from PPOE, and RECONNECT the PPOE.
5. Windows came up with a 'allow this program' to connect message - accept
5. Go back into game and try connect to the service
With the above I was then able to play while on PPOE.
See if this works for you.
BigFatChicken
1 year ago
I too have had this problem since BF4 when I first installed it in 2020! Game would drop my laptop wireless connection to my modem every time. So I went wired ethernet from modem to my laptop. BF4 would NEVER work wireless. Since last 9 months I have BF2042 installed and wireless no problem. Now today is doing the same thing, same laptop and dropping wireless connection to same modem as soon as BF2042 starts. I have not tried wired yet, cos I am typing here.
The first page someone mention KILLERLAN, that POS software I have come to hate, I have it installed and cannot be uninstalled from my MSI laptop.