BF2042: There is a problem with you game's setup. Please reinstall you game.

Question

When I try to start up BF2042 I get the banner of the EA AC with season 7 but after 10 seconds I get the error "There is a problem with you game's setup. Please reinstall you game."

I looked into the logs folder in programdata/orgin/logs and it says "Could not find the getTableData request function in the loaded library. This only affects Denuvo v2 and has no effect when using a newer version." and "Missing DLL: amd_ags_x64.dll Function: agsDeInitialize". I looked online and saw a possible solution to download the DLL file on internet and put it manually in the game directory and system32 folder so I tried it but nothing changed. I've tried pretty much everything but nothing helps. I haven't got any virus scanners so the amd_ags_64x.dll can't be blocked by anything. Does anyone know what to do?

ea_barry · Answer

@AlexH1022&nbsp;

It is likely you are missing specific files, downloading and installing the following should help:&nbsp;

https://www.microsoft.com/en-us/download/details.aspx?id=35

If you happen to have an 'N' Edition of Windows, download and run the following Media Feature Pack, thanks.

https://www.microsoft.com/en-us/software-download/mediafeaturepack

alexh1022 · Answer

@EA_Barry Hi I've got the newest version of DirectX installed so that can't be the problem unfortunately. Also I don't have the N edition of Windows so that's not the problem either unfortunately.

ectar · Answer

Hi @AlexH1022 ,

Download and install Visual C++ Redistributable for Visual 2015, 2017, 2019 and 2022 (x86 and x64).

alexh1022 · Answer

@Ectar Hi I've got the latest version of both x86 and x64, I tried uninstalling and installing them again and even tried repairing them but nothing helps unfortunately.

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BF2042: There is a problem with you game's setup. Please reinstall you game.

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