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dragoonx008's avatar
dragoonx008
2 years ago
Solved

Blue Screen of Death after closing BF2042 *FIX HAS BEEN FOUND*

So every time i close BF2042 since the S6 update my PC keeps blue screening causing a LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere_UserOC Crash on my RTX 3080 to crash never happened until after the S6 ...
technical issues
  • Madara_skull's avatar
    Madara_skull
    2 years ago
    @dragoonx008 The issue seems to be related to EA anti-cheat across multiple games, not just Battlefield. It can be fixed by going to: Windows Security > Device Security > Core Isolation > Turn on Memory Integrity(Toggle off/on if already on).

    If this setting is not visible in the security section, you may have to enable virtualization in your BIOS. I had to do this for my system and the memory integrity setting appeared immediately after. I hope this helps anyone experiencing the same issue and saves you time searching around for a solution!
MooN_DIABLO's avatar
MooN_DIABLO
2 years ago

i just tested and still pc freeze when i pressed quit and confirm .

also i disabled the xmp memory profile and uninstall/reinstalled the easy anticheat  but problem didnt solved.........

MooN_DIABLO's avatar
MooN_DIABLO
2 years ago

hello again 

i could not fix the problem and i used one program for log . program (whocrashed)  shows KERNEL_APC_PENDING_DURING_EXIT  error .

you can see my dxdiag  but i dont beleive there is a problem in my system hardware or software , as i said above system work fine and i dont get any bluescreen or system freeze during any program and any game .

    • MooN_DIABLO's avatar
      MooN_DIABLO
      2 years ago

      @dragoonx008 it is not makes Sense at all for you but may for some does 🙂

      i believe too EAanticheatService causing that problem .Opened the services and found eaanticheatservice and it was manual at startup type . After that i opened ea app and game . Game opened and i checked the service, it was running and i press stop the service and booommm  bluescreen 

      Thank you EA for give us this headache

      • dragoonx008's avatar
        dragoonx008
        2 years ago

        @MooN_DIABLO Same i wanted to quit the game so i saw the program running so i press end task in manager then BOOM BLue screen

    • Rokebo73's avatar
      Rokebo73
      Seasoned Ace
      2 years ago

      @dragoonx008 Also in youre situation i see a lot of blue errors. 

      In the text above here follow steps displayed with orange and blue colors.

      i see this error AV_nt!ObpCreateHandle

      it seems it belongs to AURA Service or LightingService by ASUSTek ??
      This could also trigger errors or even a bluescreen (or reboot / shutdown windows).
      Disable this software from booting with windows or uninstall it just to for test !

      IP_MISALIGNED_GenuineIntel.sys also this error could be triggerd by youre rgb.
      example: Chipset driver on your motherboard and a virtual driver associated to software for controlling RGB lighting

      Check for any BIOS update that may need to be installed.
      Temporarily uninstall any software for controlling RGB lighting on your PC and test if your PC is stable.

      Also for you, try to hunt down error logs with eventviewet, sometimes windows did get broken and needs a fresh reinstall windows!

      Make sure ya got the latest system drivers installed (uptodate drivers are important)

      Keep us up to date , cheers

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago

    @MooN_DIABLO 

    I do see some errors in youre dxdiag

    Lets check windows healt first !!!

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Use the following command lines, pressing Enter after each
    (make sure you wait till each of the commands is executed properly):

    sfc /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

    Reboot pc and now use only SFC /SCANNOW to check for errors that arent fixed (all ok ? check below)

    wvmbusr.inf missing for component: amd64_dual_wvmbusr.inf
    did ya install latest chipset driver ? , ya could try to reinstall youre amory software (or disabled , "better uninstall" , it for booting with windows)

    Make sure ya got latest system drivers installed for youre system !

    I also see AcPowerNotification.exe , this software from amoury crate detects wireless hardware and detects battery lvl ect ect ect.
    Again , uninstall armoury crate or disable it for booting with windows (use REVOUNINSTALLER or AMD UNINSTALL TOOL)

    There are 2 bluescreen issues, only no detailed info about it !!
    +++ WER2 +++: and +++ WER3 +++
    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    Ya could use eventviewer anbd check for any error logs for more information about those error

    Press the Windows key + R on your keyboard to open the run window
    In the run dialog box, type in eventvwr and click OK
    In the Event Viewer window, expand the Windows Logs menu
    Under the Windows Logs menu, you'll notice different categories of event logs—application, security, setup, system, and forwarded events
    Click on one of the event logs to check and view the events recorded under it

    Sometimes there is software causing a bluescreen , also hardware could give a bluescreen.

    Incase of bluescreen ya need to find issue , or even REINSTALL fresh windows 10 !

    Yas could use this tool for the KERNEL_APC_PENDING_DURING_EXIT issue:
    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/-analyze

    Update us , Cheers

    • MooN_DIABLO's avatar
      MooN_DIABLO
      2 years ago

      @Rokebo73  thank you so much for detailed answer 🙂  but my computer works fine . i never face any bluscreen or freeze problem .I believe EAantiCheat program/software causing that problem . I was able to play BF2042 until 4 days ago without  blue screen problem (  sometimes i faced black screen during next map loading or  backe to ea app screen after i press the play button ) 

      I will try to start the game without EAAntiCheatService ( i will try to stop from the services ) and then will try to quit the game .We will see what will happen 

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