Forum Discussion

4 years ago

Can’t get into any games Xbox Series X

6 days ago I went through the recommended settings/instructions to turn crossplay off and ever since I haven’t been able to play a single match in any game mode.

technical issues

EA_Kent

Community Manager

4 years ago

@x7xrabbx4x

Thank you for giving it a shot.

I'd also like to see if setting a static IP address would make a difference. The Port Forward website has instructions on how you can set that up. If you're able to try it out please let me know if you're still not able to join a game. Thank you!

borroma31

Seasoned Veteran

4 years ago

@EA_Kent I have the same problem on PS5, I have never been able to play since Nov 11 with the game turned off.
I made hundreds of posts.

https://youtu.be/b129oL54kuM

VoMiTuS124
4 years ago
I'm on the PS5 and I'm still having this issue. Sit in the matchmaking queue, waiting for players to join and nothing. I tried to refund this game but Sony told me to shove off.
xboxrrod360
4 years ago
Hey,
I have the same problem on the xbox series x console. I have Static IP and Public IP. I live in Poland.