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livsnyder1's avatar
livsnyder1
3 years ago
Solved

Can not play battlefield 2042 on PS4

Hello.. I just bought battlefield 2042 for my playstation 4.. But when I had to log in, it asked me to update my password. Then tried to log into battlefield 5 but it said the same thing... As I had...
technical issues
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @livsnyder1 To confirm once a platform is tied to an EA account you will need to login with the account in order to play, there will not be an option to change which EA account is connected in-game. 

    If you wish to unlink your PSN account from your older EA account you will need to log into that EA account, and under the connections tab unlink it. 

    If you are unable to log into that older account I would recommend checking out our help article: I can't log in to my EA Account

     

    If you continue running into issues signing in, or changing account information you will need to reach out to our support for further assistance. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance    

    Cheers!  

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @livsnyder1 To confirm once a platform is tied to an EA account you will need to login with the account in order to play, there will not be an option to change which EA account is connected in-game. 

If you wish to unlink your PSN account from your older EA account you will need to log into that EA account, and under the connections tab unlink it. 

If you are unable to log into that older account I would recommend checking out our help article: I can't log in to my EA Account

 

If you continue running into issues signing in, or changing account information you will need to reach out to our support for further assistance. 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance    

Cheers!  

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