Forum Discussion

Hamest81's avatar
Hamest81
3 years ago

Can't connect to anything but Portal

I'm playing on a PS5. I can't connect to a game other than in Portal. I can't connect in Conquest, Breakthrough, Rush or Hazard. It says "Trying to connect" then loads the Lobby and never gets popula...
technical issues
BF_Bouns's avatar
BF_Bouns
Legend
3 years ago

OK @Hamest81 

Can you try first to turn off the console and after this, to unplug your PS5, wait two minutes and plug again. This action clear the cache.

😉

Hamest81's avatar
Hamest81
3 years ago

@BF_Bouns 

I switched off and unplugged my PS5 and router for half an hour. Hasn't worked. Still stuck in the lobby waiting.

Is it possible that this is a country specific problem? As I mentioned earlier, my friend has exactly the same problems on his PS5 as well.

Is there a way to find out from EA themselves if this is the case?

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @Hamest81 Crossplay enabled at CONSOLE and INGAME ?
    Check both !

    Cheers
    • Hamest81's avatar
      Hamest81
      3 years ago

      @Rokebo73 I can't find a crossplay setting on the PS5. Only under privacy for game invitations. I turned it on just to see, but made no difference. I can play against users on other platforms, but only on PORTAL. All other game modes give me the problem.

      • Rokebo73's avatar
        Rokebo73
        Seasoned Ace
        3 years ago
        @Hamest81 Crossplay on the PlayStation

        Choose settings. Open the Account and privacy tab in Settings. Scroll down to Gameplay Privacy, where you'll also find the Allow crossplay setting. Set this to Yes to enable cross-platform play or No to disable it.

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