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Sant3Q's avatar
Sant3Q
4 years ago
Solved

Can't download game through EA Desktop and Xbox Games (Unable to install)

Hi, I bought an Xbox Game Pass yesterday. The set also included EA Play for a month running in the EA Desktop application after linking the account. Unfortunately, I am unable to download the Battlef...
technical issues
  • Sant3Q's avatar
    Sant3Q
    4 years ago

    Edit: I have just successfully started my download via Origin. The trial version of the game appeared in the Origin library after a failed download through EA Desktop, despite the lack of EA Play on Origin.

    I will let you know in a moment if I can run the game through both Origin and EA Desktop.

    Edit 2: Ok so I installed the game via Origin and luckily it works, the 10 hour trial started normally.

    Unfortunately, it looks like the EA Desktop app is buggy and doesn't even detect that I have the game installed. I still have a non-working option to download it there. Cleaning up the local cache didn't help. I also tried reinstalling EA Desktop, that didn't change anything either.

    I'll just have to stay with Origin until the new EA launcher starts working properly. Maybe after the premiere of Battlefield something will change and EA Desktop will finally detect that I did not buy it and I want to download it through EA Play PRO.

Sant3Q's avatar
Sant3Q
4 years ago

Edit: I have just successfully started my download via Origin. The trial version of the game appeared in the Origin library after a failed download through EA Desktop, despite the lack of EA Play on Origin.

I will let you know in a moment if I can run the game through both Origin and EA Desktop.

Edit 2: Ok so I installed the game via Origin and luckily it works, the 10 hour trial started normally.

Unfortunately, it looks like the EA Desktop app is buggy and doesn't even detect that I have the game installed. I still have a non-working option to download it there. Cleaning up the local cache didn't help. I also tried reinstalling EA Desktop, that didn't change anything either.

I'll just have to stay with Origin until the new EA launcher starts working properly. Maybe after the premiere of Battlefield something will change and EA Desktop will finally detect that I did not buy it and I want to download it through EA Play PRO.

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