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Canning_sdc's avatar
Canning_sdc
4 years ago
Solved

Client wont connect to online services on first run

Hi,

When I choose to play Battlefield 2042, the game does not connect to the online services the first time that I start the game. I have to quit out of the game and then restart the game. When the game starts the second time, the game connects to the online services.

The first time, the game just shows the opening cinematic indefinitely.

Is there a known reason why this happens and how can I resolve this?

technical issues
  • CountSero's avatar
    CountSero
    4 years ago

    @EA_Atic 

    I still was on the search which could cause the issue of my problem and it seems that i have found a solution for my problem.

    I wanted to test if the SSD I use is maybe defect or causing issues, so i used the nice Steam function to move Installation from one to another SSD\HDD.

    So, I moved the game to a standard HDD started it once and saw that this will force a new installation of the Thin Client and EAC.

    But playing on HDD is not an option for BF2042 related to loading times but it directly connected to the Online Service. *Which was a succes!*

    So, I moved it back to an SSD and the first start it again reinstalled The Thin Client and EAC.

    Started the game and got direct connection to the online service again.

    To be sure I restarted the PC, Opened the regular Origin client and started the game and still get a direct connection to the online service.

    So, it seems that something got mixed up with an update of BF2042, The Thin Client or EAC which a repair couldn’t fix.

    So, this is kind of a double win for me because this also brought back my quick loading speed in BF2042 which were also influenced by this problem (so since the last patch)

    i hope this Info can help you and thnx for your support 🙂

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  • Schlitzerkare's avatar
    Schlitzerkare
    4 years ago

    Got the same problem, see here https://answers.ea.com/t5/Technical-Issues/Connecting-to-online-services-only-works-after-restarting-game/m-p/11563547#M26472


    I don't have any special setup (pc -> router -> internet), nor any special software interupting with the network. It's happens always after a full reboot, once i start the game the second time, it works always. Even after standby it's working then. Once you reboot or shutdown your computer, you need to to start the game 2 times.


    I suppose it's a problem with the startup timing.


    Not working: Go to Steam -> Start Bf2042 (loads and missing connecting to online services), then Alt-F4 the game, start again and it works.


    Working: Go to Steam -> Start Origin -> Close Origin -> Start Game -> Loads normally.

  • CountSero's avatar
    CountSero
    Seasoned Ace
    4 years ago

    @EA_Atic 

    I still was on the search which could cause the issue of my problem and it seems that i have found a solution for my problem.

    I wanted to test if the SSD I use is maybe defect or causing issues, so i used the nice Steam function to move Installation from one to another SSD\HDD.

    So, I moved the game to a standard HDD started it once and saw that this will force a new installation of the Thin Client and EAC.

    But playing on HDD is not an option for BF2042 related to loading times but it directly connected to the Online Service. *Which was a succes!*

    So, I moved it back to an SSD and the first start it again reinstalled The Thin Client and EAC.

    Started the game and got direct connection to the online service again.

    To be sure I restarted the PC, Opened the regular Origin client and started the game and still get a direct connection to the online service.

    So, it seems that something got mixed up with an update of BF2042, The Thin Client or EAC which a repair couldn’t fix.

    So, this is kind of a double win for me because this also brought back my quick loading speed in BF2042 which were also influenced by this problem (so since the last patch)

    i hope this Info can help you and thnx for your support 🙂

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