Product: Battlefield 2042
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Controller
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 15.11.21 12.32
Summarize your bug If controller settings are set to "CUSTOM" and "Navigate to 'Controller Mapping' tab to customize your controller button mappings." is displayed to the right of the menu options, and an attempt is made to change the setting to any other option (default, lefty, etc.) the game crashes back to the dashboard.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? While the console is connected to the internet and online servers, and with all controller options set to "Custom". Starting from the main menu of the game, select "accessibility", then "controller", scroll to an option set to "custom". The "Navigate to controller mapping..." message should be shown, attempt to change the custom setting to anything else (default, lefty, etc.) using the arrow buttons. The game freezes for a few seconds, then crashes to dashboard.
What happens when the bug occurs? The game freezes for a few seconds, then crashes.
What should be happening instead? The menu item should change.
I had all of my controller setting set to "custom" in an attempt to recreate the old school battlefield controls. This made the game unplayable in some situations as many keys share functions. I discovered this bug while attempting to change all options back to "default" or "alternate". Every time I restarted the game and attempted to change the options is the same fashion, the game crashed. I have yet to revert back to default controls.