Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHey @aghaone
To check, have you tried the following steps?
- Repair/Verify your game based on which client you are launching from
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
gurnzey
3 months agoRising Newcomer
My primary console for my login has no issues ps5. My son's account can't login. Getting error 1:86001S:66003S:4688822970:0B
Have tried. Connecting to phone Hotspot. Deleting the game. Rebooting the console. Unplugging. Rebuilding. Restore license. Changing dns option. Nothing works on my son's account jgurnzey only my account works gurnzey_
- e67g4mr3 months agoNewcomer
I'm getting the exact same issue. Following in hopes for a resolution.
- Catachan_Devil3 months agoNewcomer
Same issue here. Have you managed to solve the issue? I followed the instructions above and it didn't work
- Malott015 days agoNewcomer
Did you ever get yours fix I’m having the same issues