Error

Hi TaNuNah123​,

You will probably be best to contact EA Help, Sony support or your payment provider for assistance with this. Since nobody here has access to the payment system, it's hard to know what the issue may be. However, it might also be worth trying to make the purchase directly through the PSN store.

If you wanted to contact EA Help, you should be able to do so at help.ea.com.

I've also merged both of your posts together. 

Ukraine region in ps store, gives an error when clicking buy, is this a ps problem or has EA stopped pre-orders? Need to fix