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2021Dexter's avatar
2021Dexter
Seasoned Novice
1 month ago
Solved

Game crashes WiFi turned off

Last few days like everyone else portal empty or errors and can't open a game. However...even worse is when I can open a game, after 20-30s the game crashes, no conection to EA servers and my wifi is turned off. Can't restart my Pc (W11) or shutdown so have to press the Pc case reset button to reboot. B4 not affected.

crashing
  • SnaihtniroC's avatar
    SnaihtniroC
    17 days ago

    Hi everyone, it's solved here.

    The solution proposed by twentyten1225​  works.
    For the first time since mid-January, I "passed" 2 minutes of playtime and played a complete, uninterrupted match.

    For anyone having trouble with how to reset the network, instructions follow.
    (note: In this process at end, you will need to reconnect to your Wi-Fi network again; you will be asked for the password.)

    How to perform a Network Reset on Windows 11

    1. Open Settings
    - Press Windows + I
    or
    - Click the Start button → Settings

    2. Go to Network
    - Click on “Network & Internet”

    3. Open advanced settings
    - Scroll down
    - Click on “Advanced network settings”

    4. Find the reset option
    - At the bottom, click “Network reset”

    5. Run it
    - Click “Reset now”
    - Confirm

    6. Restart

    7. Windows will prompt you to restart (or will do it automatically after a few minutes)

    8. Reconnect in your wifi network with the password and run the game.

34 Replies

  • jieunlatte's avatar
    jieunlatte
    Seasoned Novice
    1 month ago

    This is similar to to my case, hopefully they make an update on this and a fix

    basically, it will turn off wi-fi, and when shutting down, it won't shutdown not unless  you force shutdown

    then after restarting or reboot, it becomes normal again

    i had to do dism and sfc scan command just incase due to this game

  • Vinwaa20's avatar
    Vinwaa20
    Seasoned Newcomer
    1 month ago

    Mine is the same it crashes my WIFI Card in my Legion laptop the only way i can get it to connect again is by restarting my laptop to re enable WIFI

    I have to use the physical power button as restarting via the start menu gets stuck on the restarting screen 

    Just can't play the game expect this more often they obviously want people to move on to BF6 as its bleeding players that's where they make their money from skins and packs 

     

  • 2021Dexter's avatar
    2021Dexter
    Seasoned Novice
    1 month ago

    Its an asusu MB with wifi. BF2024 disables/deletes the wifi connection and I can't enable/restart it. I have to restart/shutdown the PC except it doesn't, just get the wheel-of-death. sfc scan shows, no errors.

  • twentyten1225's avatar
    twentyten1225
    Seasoned Novice
    1 month ago

    Yes, it will return to normal if you close the game process in time. However, if you let the process run continuously, the network card will crash and become unable to connect to or recognize any network, requiring a restart.

  • TH_Baxton's avatar
    TH_Baxton
    New Novice
    1 month ago

    We also have a thread on this going on here too, let's hope this issue gets visibility soon https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/portal-or-servers-broken-and-chat-is-broken-wi-fi-driver-issue/13203531

  • 2021Dexter's avatar
    2021Dexter
    Seasoned Novice
    1 month ago

    Why can't I talk to a human at EA about this? The cahtbot is useless :-(

  • Magiting06's avatar
    Magiting06
    New Rookie
    1 month ago

    any update on this issue guys? and are you all able to play the game now.

    thanks bro 

     

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