Forum Discussion

NorthenGatsby's avatar
4 years ago

freezing game and OS

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 580 4GB
Enter RAM memory size in GB 8GB
Are you using any software with an overlay? Yes
If yes, can you list them here? Google Chrome
If you disable this software, does that have any effect? Yes
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? ConquestSmall
Please select your region Europe
On which server did this happen? Start from menu
When did this happen? (dd.mm.yy hh:mm) 15.12.21 19:57
Summarize your bug When opening Chrome while gaming OS and game is freezing
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the game and open Google Chrome. Or open the browser and begin playing the game
What happens when the bug occurs? Freezing the game and OS. Need to restart the PC.
What should be happening instead? Game and browser should not have a bad effect.

When I open the browser the game and OS is freezing and I should restart the PC. It does not happening with other games. Before patch, I didn't have this problem.

3 Replies

  • Unfortunately, it's the same. I want to mention, that freezing when I connect to a server or already playing a game. The game menu works well. GPU and CPU temperature are low. Why does chrome affect the game so much? This was not the case before, and in general, how is chrome related to the game?

  • @NorthenGatsby Iv had the game crash when using Chrome while the game was running but never the OS. This has happened 1 or 2 times. It mite be because you have a low amount of RAM and the extra data used by Chrome interrupts the game and system data causing a full crash.

    My Specs: i9 11900K(8 Core, Unlocked 5.1Ghz), 32GB RAM and GTX 1070 OC 8GB.

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