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Another EA game crashes my console. I'm just playin a few minutes, sometimes an hour and suddenly my whole Xbox shuts down. Also happend with F1 2021 and Fifa 22. At least MIC...","body@stringLength":"529","rawBody":"

Yeah what should i say. Another EA game crashes my console. I'm just playin a few minutes, sometimes an hour and suddenly my whole Xbox shuts down. Also happend with F1 2021 and Fifa 22. At least MICROSOFT solved this issue on Fifa 22 with a patch cause EA didn't do anything. Silence in the Forums as well.

And dare community managers please spare me with solution like: Is your console well ventilated etc. I don't know what you guys are making wrong with your previous games, but it is really nerve wracking.

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/Atic","body@stringLength":"202","rawBody":"Thanks for the updates, let us know if it happens again. @Dany_Lakewood

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Hey everyone,

The issues with consoles shutting down we’re confident that its been fixed with the latest firmware update to Xbox series S/X.

If you see any new shutdown issues please make a separate thread and if you see any crashing issues please make a new topic and tag me.

Thanks to everyone who has reported on the issue!

/Atic

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Do you have any peripherals connected to the xbox?

/Atic","body@stringLength":"271","rawBody":"I assume the game is on internal drive and not an external HDD? @Dany_Lakewood

Do you have any peripherals connected to the xbox?

/Atic","author":{"__ref":"User:user:44094"},"isEscalated":null,"postTime":"2021-11-11T14:00:52.304Z"},"ForumReplyMessage:message:6871808":{"__typename":"ForumReplyMessage","id":"message:6871808","revisionNum":1,"uid":6871808,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:6871808"},"body":"@EA_Atic Yeah it is. Yes, one Usb cabel to load my controller. And the Astro A50 Gen4 Base station.","body@stringLength":"212","rawBody":"@EA_Atic Yeah it is. Yes, one Usb cabel to load my controller. And the Astro A50 Gen4 Base station.","author":{"__ref":"User:user:1705501"},"isEscalated":null,"postTime":"2021-11-11T14:16:36.121Z","parent":{"__ref":"ForumReplyMessage:message:6871807"}},"ForumReplyMessage:message:6871809":{"__typename":"ForumReplyMessage","id":"message:6871809","revisionNum":1,"uid":6871809,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:6871809"},"body":"@Dany_Lakewood For testing purpose could you disconnect the Astro A50 Gen4 Base station and see if you experience the Xbox shutdown again.

How often does the crash happen?
What troubleshooting have you done in the past?

/Atic","body@stringLength":"366","rawBody":"@Dany_Lakewood For testing purpose could you disconnect the Astro A50 Gen4 Base station and see if you experience the Xbox shutdown again.

How often does the crash happen?
What troubleshooting have you done in the past?

/Atic","author":{"__ref":"User:user:44094"},"isEscalated":null,"postTime":"2021-11-11T14:22:23.185Z","parent":{"__ref":"ForumReplyMessage:message:6871808"}},"ForumReplyMessage:message:6871810":{"__typename":"ForumReplyMessage","id":"message:6871810","revisionNum":1,"uid":6871810,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:6871810"},"body":"@EA_Atic Yeah i will try.

So i played like for 2 hours and couldn't finish one game completely...

I tried hard reset, clearing chache, power cycle etc. The standard thing you would do as a long time gamer i guess ^^","body@stringLength":"350","rawBody":"@EA_Atic Yeah i will try.

So i played like for 2 hours and couldn't finish one game completely...

I tried hard reset, clearing chache, power cycle etc. The standard thing you would do as a long time gamer i guess 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Crashes again after 5 minutes in game.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"103","kudosSumWeight":13,"postTime":"2021-11-11T14:59:48.114Z","lastPublishTime":"2021-11-11T14:59:48.114Z","metrics":{"__typename":"MessageMetrics","views":2213},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871812","repliesCount":32,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:5286094":{"__typename":"User","id":"user:5286094","uid":5286094,"login":"ItsMoshie","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-11-11T15:30:29.497Z"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:5286094"},"ModerationData:moderation_data:6871813":{"__typename":"ModerationData","id":"moderation_data:6871813","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871813":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5286094"},"id":"message:6871813","revisionNum":1,"uid":6871813,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871812"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871813"},"body":"

I have this same issue. Done everything I can I’ve crashed 9 times now ….

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"75","kudosSumWeight":9,"postTime":"2021-11-11T15:31:20.781Z","lastPublishTime":"2021-11-11T15:31:20.781Z","metrics":{"__typename":"MessageMetrics","views":2196},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871813","repliesCount":18,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6871814":{"__typename":"ModerationData","id":"moderation_data:6871814","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871814":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:44094"},"id":"message:6871814","revisionNum":1,"uid":6871814,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871812"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871814"},"body":"

Thanks @Dany_Lakewood!

\n\n

What version of the game do you have and is it digital or did you buy physical copy?

\n\n

I assume you have the latest Xbox update also running?

\n\n

/Atic

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"196","kudosSumWeight":1,"postTime":"2021-11-11T15:35:13.351Z","lastPublishTime":"2021-11-11T15:35:13.351Z","metrics":{"__typename":"MessageMetrics","views":2192},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871814","repliesCount":10,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6871815":{"__typename":"ModerationData","id":"moderation_data:6871815","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871815":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1705501"},"id":"message:6871815","revisionNum":1,"uid":6871815,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871814"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871815"},"body":"@EA_Atic I have the digital gold edition. Yes, Xbox has the newest update.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"74","kudosSumWeight":7,"postTime":"2021-11-11T15:36:51.926Z","lastPublishTime":"2021-11-11T15:36:51.926Z","metrics":{"__typename":"MessageMetrics","views":2191},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871815","repliesCount":9,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6871816":{"__typename":"ModerationData","id":"moderation_data:6871816","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871816":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:44094"},"id":"message:6871816","revisionNum":1,"uid":6871816,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871813"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871816"},"body":"What's your gamertag? @ItsMoshie

What do you mean by everything?

/Atic","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"79","kudosSumWeight":1,"postTime":"2021-11-11T16:21:14.706Z","lastPublishTime":"2021-11-11T16:21:14.706Z","metrics":{"__typename":"MessageMetrics","views":2169},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871816","repliesCount":17,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6871817":{"__typename":"ModerationData","id":"moderation_data:6871817","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871817":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5286094"},"id":"message:6871817","revisionNum":1,"uid":6871817,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871816"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871817"},"body":"

Gamertag is: N43R

Ive DNS flushed, reset the console, hard reset it, wiped and reinstalled itself, reinstalling the game again. Never had this issue with any other game I have no idea what’s going on…. Really disheartening. It just randomly goes green the green and then completely shuts off. Gotta take batteries out of controller then reboot the system.

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Just to be sure what's your Xbox gamer tag? @Dany_Lakewood

\n\n

@ItsMoshie I assume you are on the latest Xbox update and what version of the game do you have is it digital or physical?

/Atic

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@EA_AticMy Xbox Gamertag is Slipknot AUT

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My game battlefield 2042 is crashing every 10 mins on the xbox series x it did on the beta now on here I payed abit of money for a game to be broken been waiting long time to play this and I can't

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"204","kudosSumWeight":9,"postTime":"2021-11-11T18:17:34.527Z","lastPublishTime":"2021-11-11T18:17:34.527Z","metrics":{"__typename":"MessageMetrics","views":2058},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871823","repliesCount":15,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:3785139":{"__typename":"User","id":"user:3785139","uid":3785139,"login":"Nan0ten","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-03T11:14:44.475+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3785139"},"ModerationData:moderation_data:6871824":{"__typename":"ModerationData","id":"moderation_data:6871824","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871824":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3785139"},"id":"message:6871824","revisionNum":1,"uid":6871824,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871823"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871824"},"body":"@FPS_SNEAKBO I didn't have this issue on the beta which is even stranger","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"72","kudosSumWeight":2,"postTime":"2021-11-11T18:20:48.742Z","lastPublishTime":"2021-11-11T18:20:48.742Z","metrics":{"__typename":"MessageMetrics","views":2055},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871824","repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:6871825":{"__typename":"ModerationData","id":"moderation_data:6871825","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871825":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:44094"},"id":"message:6871825","revisionNum":1,"uid":6871825,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871823"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871825"},"body":"@Nan0ten @FPS_SNEAKBO I got a few questions have you done any troubleshooting and is the Xbox on the latest update, what version of the game do you have and last question are you using any peripherals?

/Atic","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-11-11T18:30:08.149Z","lastPublishTime":"2021-11-11T18:30:08.149Z","metrics":{"__typename":"MessageMetrics","views":2047},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871825","repliesCount":12,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:6871826":{"__typename":"ModerationData","id":"moderation_data:6871826","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871826":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5286094"},"id":"message:6871826","revisionNum":1,"uid":6871826,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871825"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871826"},"body":"

5 crashes since last post some they happen very randomly but I’ve noticed some happen when the match starts and the cutscenes blink, when there’s a “blink” of a graphic change or something intense it seems to just shut off then 😞 such a shame

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@EA_Atic Now I get this error code: 3:900|:- 1417692983O:680012850967U 🥲🥲🥲

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":3,"postTime":"2021-11-11T19:59:17.077Z","lastPublishTime":"2021-11-11T19:59:17.077Z","metrics":{"__typename":"MessageMetrics","views":1990},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871827","repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:6871828":{"__typename":"ModerationData","id":"moderation_data:6871828","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871828":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3785139"},"id":"message:6871828","revisionNum":1,"uid":6871828,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871825"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871828"},"body":"@EA_Atic Yes I've done the troubleshooting that OP described as I've been through this before on Cyberpunk.
I am on the latest update on both game and console (although I'm on the console's beta build. I didn't try to go back to public build yet, but it doesn't seem to be linked to that as I am on alpha on my One X and that works just fine)

I normally use the astro A50, but it was not plugged today. I also use a powerA battery for the controller and the charging base is plugged to the console.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"postTime":"2021-11-11T20:09:38.716Z","lastPublishTime":"2021-11-11T20:09:38.716Z","metrics":{"__typename":"MessageMetrics","views":1986},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871828","repliesCount":9,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:6871829":{"__typename":"ModerationData","id":"moderation_data:6871829","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871829":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:44094"},"id":"message:6871829","revisionNum":1,"uid":6871829,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871828"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871829"},"body":"

@Nan0ten @Dany_Lakewood @ItsMoshie @FPS_SNEAKBO

\n\n

A few quick questions

Do you have cross-play enabled?
Do you have any content restrictions on your account?
Are you connected via Wi-Fi or cable?

/Atic

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- Crossplay on
- no content restriction
- conected through cable","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"76","kudosSumWeight":4,"postTime":"2021-11-11T20:21:42.918Z","lastPublishTime":"2021-11-11T20:21:42.918Z","metrics":{"__typename":"MessageMetrics","views":1972},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871831","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6871833":{"__typename":"ModerationData","id":"moderation_data:6871833","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871833":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1705501"},"id":"message:6871833","revisionNum":1,"uid":6871833,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871829"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871833"},"body":"@EA_Atic Yes, crossplay is enabled.
No restrictions
Cable","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"59","kudosSumWeight":5,"postTime":"2021-11-11T20:38:13.098Z","lastPublishTime":"2021-11-11T20:38:13.098Z","metrics":{"__typename":"MessageMetrics","views":1842},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871833","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6871834":{"__typename":"ModerationData","id":"moderation_data:6871834","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871834":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1705501"},"id":"message:6871834","revisionNum":1,"uid":6871834,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871829"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871834"},"body":"@EA_Atic i made also a test by myself. I switched to 1080p, HDR off etc. But still crashes in the first game.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"109","kudosSumWeight":6,"postTime":"2021-11-11T20:40:07.389Z","lastPublishTime":"2021-11-11T20:40:07.389Z","metrics":{"__typename":"MessageMetrics","views":1841},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6871802/message:6871834","repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:757854":{"__typename":"User","id":"user:757854","uid":757854,"login":"Macphisto78","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-01-17T14:38:14.200Z"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:757854"},"ModerationData:moderation_data:6871835":{"__typename":"ModerationData","id":"moderation_data:6871835","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6871835":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:757854"},"id":"message:6871835","revisionNum":1,"uid":6871835,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6871834"},"conversation":{"__ref":"Conversation:conversation:6871802"},"subject":"Re: Game crashes my Xbox Series X","moderationData":{"__ref":"ModerationData:moderation_data:6871835"},"body":"

Same here, tried 2 games and my Series X shut down both time. First time a game does that and i have it since launch.

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Yeah, other games run great. Bf2042 shutting off my Xbox every round. I can’t play with this game ☹️

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Tried turning off 4K, HDR, making the graphics in game reallyyyyyyy bad thought one map worked but then it just crashed at the end ☹️ losing all this exp 😓

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Adding myself into this thread cause this is seriously not on, ea better fix this or I’m getting a refund

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