Game crashes my Xbox Series X

Because the game is breaking the Xbox series X, and because the issue isn't seem to be resolved any time soon. The only option is to refund the game, and hope the people at DICE can fix it.

Almost sent my Xbox in for repairs. But from this thread it looks like it's the game that needs to be repaired.

So your not got to swept it under the carpet then you got to find out why we are crashing every 10 mins on the xbox series x then 

Any news on what the hell is going on? Still crashing every single game, 10-30 min and boom, the console is shutting down. 

It’s essentially been radio silence, and no official acknowledgment of the issue on the game’s official known issues page….

@EA_Atic Hey Atic, another problem has occurred for me now along with the crash.

So, Series X version is still crashing and as a result I decided to just play with the Xbox One version until it's fixed. However, I play one match, and it reverts my load out back to default. Then when it comes to the pre-mission deployment screen, I can only select a specialist. I can't modify a load out, change my weapon, choose gadgets or anything. Just the operator, and when deployed, that operator enters the game with default equipment.

As for the series X edition crash, I've done a bit more research. Amongst all those I've spoken to in the last 24 hours who have had this issue (121 people to be exact), every single one of them report that their Xbox Series X cooling fan seems to be louder and spinning harder when trying to play the Series X edition of Battlefield 2042 than any other game. I have asked them to try a different game such as Forza Horizon 5, and even to try and play the Xbox One version to see if the fan changes in sound, and everyone who did this (64 of the 121) stated that their fan was noticeably louder, faster, and didn't appear to change speed, whereas when running the series X version and Forza, they report that it will get louder very rarely if at all, and if it does appear to spin a little faster, this occurs for only a few seconds before returning to normal near-silent running, but it is constantly high speed and loud from when they first boot up BF2042 X/S until the point at which it crashes.

THIS IS REALLY WORRYING.

You guys need to get on this fast in case it causes irreparable damage to console hardware.

Thanks.

I have just tried to play again then but as soon as I play all out war it just has severe frame rate issues where it is unplayable and then crashes - I will refrain from playing in case the console has damage done to it 

Where is ea tech support? 

It’s weekend… do you aspect something? Really?..

Hi everyone,

We are aware of some Battlefield 2042 players on Xbox Series X experiencing a full console shutdown crash during gameplay. Based on our active investigation with Microsoft, this crashing is caused by a system issue which is also impacting FIFA, Madden, and NBA2k players.

An optional update targeted to resolve related crashing issues will be available to all Xbox Series X players starting November 17, and as mandatory update on November 23.

If you notice you are experiencing these crashes, you can already download this update in the OMEGA Ring as part of the Xbox Insider Program, here.

Thank you for clarifying and giving us details, look forward to seeing if this solves the issue.

@Straatford87 Nope. I'm already using Insider, and at this moment, I am still experiencing crashes for FIFA22 and for BF2042. Plus, why an optional update on November 17th if it is already optional via Insider? I'm confused. Can you clarify?

@Straatford87 I am already in the Omega program and this issue is still occurring, it does not resolve the game constantly crashing to the dashboard….can you please clarify if this is specifically an update that will become available on the 17th or not?

Can i also get this update if im in the delta program? Not sure how this works

@MagicXBThis is not the best news.