Community ManagerHi @thormund96,
Have you been seeing any error messages when the game crashes, or is it just crashing straight to desktop? If it is giving you an error, what is the full error you've been seeing?
@EA_KentI figured out where I have all the crash dumps. Since November 15th I've collected 45 dumps. As even the RAR file is too big for the upload I'm uploading only the ones collected from November 19th onward.
Community ManagerThank you for the info!
Would you mind sharing a DxDiag when you've got the chance? You can find more details on how to grab one at the EA Help website. Once you have the text file please attach it to this thread. Thanks!
@EA_Kenthere's the file
@EA_Kent here's the file
Community ManagerThank you! I appreciate that.
Looking through the diagnostics you attached, I see that a few Windows processes seem to be crashing. Could you try running the Windows System File Checker to test and see if that makes a difference? If there's a missing or corrupted system file that's connected with the crashes that might do the trick.
You can find more info on how to run the System File Checker at the Microsoft Support website. Let me know how that goes when you can. Thanks!
