GAME NOT WORKING SINCE I BOUGHT IT (LAST TRY)

So this will probably be the last oportunity i give to this game and EA for some time.

I haven't been able to play the game since i bought it, been in the forums for almost half a year now looking for help and have seen a lot of people dealing with the same issue. 

A lot of people got it solved, others didn't. Some topics about this issue with the black window launching screen and crash have been marked as solved so people don't think this game has a complete random bug that has no stable solution, and no support from EA. I have tried talking with EA support team and they gave me the most * pathetic advice i could put screenshots of the chat i had with a EA employe were he told me to try to reinstall the game. That was his take on the solution, nothing else, no file checking, no nothing. 

Then i came here and got users to look at my posts and try help me. Thanks, really yall did more than anyone else. 

I have been supporting this company for so long that this feels extra bad for me. At least i realized how big companies work. (And ofcourse i understand how hard is to find 1 players personal issue with a product in such a big community).

But i made noise, i had people looking to help me, EA noticed me and still gave a *. And i repeat this is not just me, i am not that egocentric. But there are at least thousens of users with the same exact issue. 

This is the last chance im giving it. I'll upload the dixdiag and the stuff i have that could be useful to someone that knows about this stuff. 

Thanks in advance.