Forum Discussion

cookeddirt2's avatar
4 years ago

GPU crash when ADS

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon RX 5700
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? Yes
If yes, can you list them here? AMD Adrenalin
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? all
When did this happen? (dd.mm.yy hh:mm) 11/06/2022 12.00pm
Summarize your bug GPU crashes when ADS
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? play the game with a AMD Radeon 5700 and aim down any zoomed sights. x2 and above.
What happens when the bug occurs? GPU randomly crashes. either immediately or after a few minuets
What should be happening instead? nothing

As far as I can tell this bug is only happening with the 5700 series of AMD processors.

I have deleted and reinstalled the drivers for my GPU and ran DxDiag with no issues. both my CPU and GPU drivers are up to date i have even turned off all of the overlays and turned off all of the settings that could be causing this. and neither my GPU or CPU are overclocked.

I have done everything on my end to possibly fix this issue.

although I think I have pinpointed the issue down to the blur effect around the scopes as I can use all of the rocket launcher scopes just fine. but I have no way to test this as I cannot turn off that setting.

3 Replies

  • Hey, @cookeddirt2  can you try a clean boot to see if any programs are messing with Battlefield 2042 and turn off any overlay programs, such as Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

  • @EA_Atic

    ran a clean boot and turned off all overlays game still green screened when using a 4x scope.

    although it did play fine for awhile with a 2x scope so I have no idea what is happening.

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