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Tecfan's avatar
4 years ago

Hazard Zone server crash

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 3080
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Origin
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? HazardZone
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 25.01.22 11:52
Summarize your bug When playing HZ, sometimes the server will randomly crash for the entire squad (probably everybody on the server), about 10 seconds into the game. When you re-queue, you will have lost your character streak, which makes this bug important to fix.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Look at server crashing reports for Hazard Zone, especially around 25.01.22 11:52 Oslo time (the map was Hourglass) , and 23.01.22 20:50 Oslo time. I don't know how to reproduce it. Something is causing crashes after about 15 seconds. Maybe spawning of certain things on the map.
What happens when the bug occurs? The entire server crashes, with no error message, and send you back to the main menu. You lose your win streak for the character you were playing.
What should be happening instead? The server does not crash.

Video link: https://youtu.be/p-g5UOfjTA4

1 Reply

  • It just happened again, 15:07:30 today (2 minutes ago), CEST. The map was Renewal. Played 15 seconds and then the server crashed. Lost my streak of 4 wins.

    We did not see any squads to the left of us, so maybe it has to do with some squads not loading/joining properly.

    I have video footage of this one as well. Let me know if you need it.

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