Jets (and other aircraft) crash Xbox entirety
Product: Battlefield 2042 Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One X Are you using any software with an overlay? No Which part of the game is the issue...
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50/50 chance while playing a match, the game as well as my entire Xbox One X, will crash. Haven’t played enough to know if it crashes anywhere else.
EA_AticDICE Team
@5nate1776 Could you try to power cycle the console and see if that helps.
How to power cycle:
- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
- Important Make sure that you wait at least 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn it on.
Thanks!
/Atic
My apologies, I updated in a more recent post in the bug section. See below.
Product: Battlefield 2042
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? Multiple
When did this happen? (dd.mm.yy hh:mm) 12/17/2022-1/2/2023
Summarize your bug Game crashes (completely shuts down Xbox One X) when attempting to pilot fighter planes. This happens 80% of the time per match. Crashed only once while piloting a helicopter. Unknown if this is map specific or type of plane specific. Appears more often with the Russian air raft(?). Xbox is plugged into wall outlet and only crashes at the specific time. Crashes at no other time. No other games are affected.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Fly the fighter planes on any map. Crashes within about 2-3 minutes of flying the plane. Occurs in both multiplayer and single player matches.
What happens when the bug occurs? Game freezes. Xbox One X shuts down/power cycles. Cannot return to menu at any time.
What should be happening instead? Not crashing while flying planes.
- Xbox One X
- EA_Atic
- Hello.
Honestly..
I don't want to seem rude, but is this answer meant to be taken seriously?
Millions of players pay almost 100 bucks for this game and a few 1000 of them have this problem and you get the answer how to restart the console?
that can only be a joke.So true!
like I have this game I love it but I can’t play it because it crashes every match. I have power cycled and done everything and it doesn’t work. I play a match and my Xbox shuts off, but not due to overheating. It happened to me in Need For Speed Unbound on launch as well. So EA you have to figure this out!
I have the same issue with the Huron Russian jet. Please fix! I have tried all your suggestions.
