Forum Discussion
EA_Barry
Community Manager
4 years agoIt seems like the Webroot anti-virus software may be causing this.
Disable that software temporarily and check if you can then play, thanks.
4 years ago
@EA_Barry I disabled webroot and I still get that error. I have uninstalled and reinstalled the game. I have made sure my GPU drivers are up to date. Any thoughts? The game was working yesterday. I even tried the repair game option in origin and that didn't work. Do you know if we can get our money back if this issue isn't fixed?
- 4 years ago
Some services still persist with webroot shut down (look in services.msc). Sounds like reinstall is the only viable option at the moment.
- 4 years ago@crnhlio a reinstall of the game, you mean?
- 4 years ago
been wondering the same thing. tried getting a refund a bunch of times but to no avail
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