Launch Error: Failed to start the game ( 2 )
BF2042 has refused to play since the update because of easy anti cheat i uninstalled the game 3 times uninstall eac almost 14 times restarted my laptop 3 times but nothing easy anti cheat is the wors...
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Yea, not going to disable my anti-virus software because of an update from EA that is preventing us from launching the game. Worked just fine before the latest update, try again.
Also, I have allowed access in Webroot for the game and origin. Worked fine before, works fine with Battlefront 2 and other games I have in Origin.
Maybe escalate this issue for resolution, we paid for a product use that and EA needs to roll back the update if anything until this is figured out.
@fidstang You will be wasting your time trying to resolve this through EA. I have tried to contact Easy A/V and they do not respond. Webroot will fix it like they did before. If doesn't matter if your other games work or if BF2042 worked before the update. SecureAnywhere is stopping the new version of EAC from launching which stops BF2042 from launching. I will not uninstall My A/V either. I will wait for the fix.
Probably my first post here in years. I'm having the same issue. I've been searching the web for hours and I have tried everything. Including disabling Webroot. That did not fix the problem. I am not going to uninstall Webroot. That is just next level stupidity. I have been using Webroot for 20+ years and I have played a TON of BF (and other games) with no issues.
I will be contacting Webroot as well and I already have a ticket open with EA.
This is beyond stupidity on EA's part to push out a patch that isn't tested beyond a micro-bubble of their internal team.
One thing I noticed is that when I'm in the EasyAnti cheat - inside the folder for my BF2042 install it shows #'s for the games? How the hell am I supposed to know the right one?
Help?
- @inducefear Mine doesn't have any of that. I could be wrong but I think it's the updated certificates. Doesn't matter anyway as the only one that can fix this is Webroot.
@MasterBlaster73 I've disabled my Webroot and it still will not launch, so it's not Webroot preventing me from launching the game.
- @fidstang Did you uninstall Webroot like the posts said or did you leave it installed and just turn it off?
@MasterBlaster73 I paid for Webroot, I've had it for years, I will not uninstall it period.
I see the main issue is not Webroot, it is Easy Anti-Cheat not supporting Webroot.
https://www.easy.ac/en-us/support/game/guides/antivirus/
EA I want my money back, how can you roll out a game with software that is not fully compatible with all antivirus software.
Shutting down protection of Webroot will not fix this. If you run procmon after WSA is "shut down" you will still see the WRCoreServices64.exe scanning the files at the time the game is launched. This is why only a full uninstall will allow the game to run.
I looked at the Webroot logs but see nothing to indicate anything is blocked, but it obviously is. If I uninstall WSA, the game launches.
add this folder to exception
C:\Program Files (x86)\Origin Games\Battlefield 2042\EasyAntiCheat
- @fidstang you have to uninstall Webroot.. not disable
