Forum Discussion
Sorry, forgot the last screen. Here it is.
Have you tried to play with the Ray Traced Ambient Occlusion turned off to see if that results in less frequent crashing of the game?
- 4 years ago
The first time I tried it my screen went totally black after about a minute. Had to reboot computer to start again. Have played about half a dozen times since then. Yesterday was pretty good, no errors. But today it is about 50/50: half the time I am kicked from the game, the other time I can play till the end of the match. If it tells you anything, there was only one CrashDump the entire time. The reason for the rest were unknown.
- 4 years ago
Every day is different. I have Ray Traced Ambient Occlusion turned off since you requested it.
Some days I can complete 2/3 of the games. Other days, I crash almost every match.
Today I crashed in first game, second game no problems, third game crashed. Predominant errors are the CrashDumps.
- 4 years ago
Just turned Ray Traced Ambient Occlusion back on. Played 3 matches. Two were fine, one ended with a CrashDump.
Seems to me it does make any difference.
- 4 years ago
Not sure that there is a constant pattern. Just sometimes it crashes, sometimes it doesn't. Whether it is once ever 3 times, or not, really isn't the key.
The main point is where I started with my original post. In over 350 hours, I never had a problem playing or worrying about whether or not I would be able to complete a match. I never had a dump. I had never even seen a dump, Then something changed in your game's design. Now I can never count on being able to complete a match.
Playing a game where I may lose all advancement in a match at any point is more than frustrating. I do appreciate your help and suggestions, but I have a hard time understanding why the developers/coders for the game are unable to determine the problem and produce a fix.
Am I the ONLY person that has this problem?
- EA_Leeuw4 years ago
Community Manager
@OldOlden, I do understand the frustration, however I am afraid that all we can do at the moment is try to collect valuable data as to what could be causing these issues for you.
A request; could you create a .zip file again with the crash dump files that the game created when you were crashing/are crashing with Ray Traced Ambient Occlusion turned off? - 4 years ago
Played 5 matches. Here are all the CrashDumps.
- 4 years ago
Found the solution to my problem. I disabled Ray Traced Ambient Occlusion, and selected DLSS.
Played off and on the past 2 days, and never had any problems.So nice being able to play the game again finally.
- EA_Leeuw4 years ago
Community Manager
@OldOlden, oh that's amazing! Good to hear that this has worked for you. I will make sure to pass this info on to the team. 🙂
May I ask what kind of DLSS option you picked? And if you noticed any difference between the DLSS options?
Also, if the situation changes, please, feel free to update the thread. 🙂
- 4 years ago
Changes to settings both in game and on my PC GeForce settings:
Ambient Occlusion: HBAO
DLSS: Auto
Ray Traced Ambient Occlusion: Off
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