Forum Discussion

4 years ago

[PC] Crashes with VIDEO_TDR_FAILURE

Hi there, I am looking for some help. When playing the game I get a BSOD with error VIDEO_TDR_FAILURE and my computer restarts. Usually I am playing somewhere between 1 and 40 minutes when this h...

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technical issues

Azlar-DEV

4 years ago

Hi Illium,

I went through and did all of the things you mentioned in that list and I am still having the same problem. Again, it is only happening in Battlefield 2042. I assume this is not a known issue since I don't see anyone else having this problem. Are there any other things I can try?

EA_Illium

EA Staff (Retired)

4 years ago

Hi @Azlar-DEV thanks for going through those steps. To check have you recently placed any parts or taken the system apart? We might need to make sure everything is seated correctly on the motherboard and getting properly cooled.

I also would recommend making sure BF2042 is using the Nvidia card through the Nvidia Control Panel instead of any integrated graphics.