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bagel587's avatar
bagel587
3 years ago
Solved

Portal "The Game Session Is Not Available" PS4/Xbox One - 23 Mar. '23

Product: Battlefield 2042 Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Are you using any software with an overlay? No Which part of the game is the issue h...
bug
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago
    Marked as Solution for visibility.

    Hey all,

    Just wanted to let you know that this issue has been passed on to the teams for investigation.

    If we have more updates to share, we will do so as soon as possible.

    If you're also experiencing the issue, please mention which platform you're on and which region you're in.

    Thank you.

9ineCharlie's avatar
9ineCharlie
3 years ago

Product: Battlefield 2042
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Other
On which server did this happen? ALL
When did this happen? (dd.mm.yy hh:mm) 23.03.23.17:00
Summarize your bug Played online selecting games from portal on 22 March 2023 up until 20:00 (SAST). Today 23 March 2023 when I tried to play, any portal match, I receive error that the Game session is not available. No changes made, no updates received.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Error message: The game session is not available // 11:3401J:11061:7748441280:1310760
What happens when the bug occurs? Error message: The game session is not available // 11:3401J:11061:7748441280:1310760
What should be happening instead? Be able to play the game.

‌

About two weeks ago after an update I had the same error.  It was fixed.  EA indicated that a roll back was done.  This time, no updates, just does not work.

Restarted a number of times, switched off power, unplug more than 10 minutes, test Internet connection all well, still same error.

PS 4

South Africa

Local and other servers, all the same error.

  • Tuhkimo's avatar
    Tuhkimo
    3 years ago

    The server browser is broken again. I think the portal experiences do kinda work and exist, but no one can't find them using the browser, since it doesn't update at all with current active servers or player counts. The ones you're trying to join, are not currently active or have any players in them, therefore you get those errors. Seems like it shows frozen search results from few days ago, with servers and player counts, which never change. Until dice fixes this, you're stuck with auto-matchmaking softcore, or other games.

  • Ferry_with_fluf's avatar
    Ferry_with_fluf
    3 years ago

    same problem here. playing on Xbox one, region EU Poland. for two days now I can not join any portal server, and the server browser seems to be stuck. none of the servers gotten updated and still show the same amount of people on them, same names, everything unchanged. tried restarting the game, nothing, tried with restarting the router, still nothing, reinstalled the game twice and yet no luck. the following error is 11:34001J:11061:7748441280:131076Q. my personal guess it that the part of EA servers that is responsible for Battlefield 2042 Xbox one/PS4 portal servers data is broken, and does't update all the clients on the server changes that happen, what makes game see games from the last data update it received. it isn't the first time this issue occurred so I believe it is times to changed the servers responsible for portal servers data 

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