Forum Discussion

kelpysalt's avatar
kelpysalt
3 years ago
Solved

PS4/PS5 "Something Went Wrong" SSL Connect error/WV-33910-6

Hello, I own Battlefield 2042 and have Playstation Plus on PS5. When I press "X" on the main menu the screen goes white and in the top left corner I get an SSL connect error. I have attempted to logi...
technical issues
  • EA_Kent's avatar
    EA_Kent
    3 years ago

    Hi everyone, 

    It looks like this might be recovering. When you have the chance please try logging in again. If you're still running into the same error let us know. 

    Thanks! 

pH_Basic's avatar
pH_Basic
3 years ago

Hi, having trouble connecting to 2042 serves as I’m getting a white screen with the error code 

appearing in the corner reading

Error: 0x00000023

SslError: 0x00000000

Ssl connect error

Apparently it’s occurring on FIFA and NFS games too.

my other accounts actually load battlefield but my main account does not. 
Also getting a PS error code: WV-109156-2 which has no information online about what’s wrong.

panzaa7's avatar
panzaa7
3 years ago

Same error occured.

Clicked on connect, white screen and got "Canot communicate using SSL"

PS4

My fix:

1. add several forwarding ports for ps4 on router

2. rebuild database in safe mode

3. install "new" (thought it was on the last available version) systemsoftware 10.01 in safe mode

done

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