Forum Discussion

kelpysalt's avatar
kelpysalt
3 years ago
Solved

PS4/PS5 "Something Went Wrong" SSL Connect error/WV-33910-6

Hello, I own Battlefield 2042 and have Playstation Plus on PS5. When I press "X" on the main menu the screen goes white and in the top left corner I get an SSL connect error. I have attempted to logi...
technical issues
  • EA_Kent's avatar
    EA_Kent
    3 years ago

    Hi everyone, 

    It looks like this might be recovering. When you have the chance please try logging in again. If you're still running into the same error let us know. 

    Thanks! 

LeeDoheng's avatar
LeeDoheng
3 years ago

I fixed it with database rebuild in safe mode

OPXXiII's avatar
OPXXiII
3 years ago

It didn’t work

  • WiseChipmunk301's avatar
    WiseChipmunk301
    3 years ago

    I got it fixed. The problem was that the EA account was not linked to the PSN id. I had to make a new kids account for my son in EA with a new email, then change this email in the existing PSN account so that he would not loose his progress, head back to EA and login using the PS platform option in the login screen.

    took me hours to figure that out

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