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illdefined's avatar
illdefined
4 years ago

"Purchase Failed" for Battlefield Coins on Xbox Series X

Hello, The pricing boxes are blank and whenever selected it waits a bit before giving this error every time. Quitting game or restarting console repeats the issue. "Purchase Failed error code: 18:2...
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @illdefined Can you try going through the following and then check if everything loads correctly? 

  • Connection and Advance Connection Guides 
  • Check your Modem/router settings for anything that may block/interfere with network traffic
  • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
illdefined's avatar
illdefined
4 years ago
@EA_Illium Hello. Yes I've tried all those things. I am hardwired to my router, and NAT is fully open.

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