Hello! I just finished the Circle of Hell event pass and I waited on purchasing the premium version because I was not sure if I could finish it but now that I reached level 30 I tried to go and purchase premium to get the rest of my rewards and it is disabled, saying "Maximum level reached". Why would I not be able to purchase premium if I have max level? I just want the rest of my rewards
Product: Battlefield 2042
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 3080
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Shop
Please select your region Europe
On which server did this happen? EU
When did this happen? (dd.mm.yy hh:mm) 21.11.24 18:20
Summarize your bug Finished the event pass, wanted to buy the premium version to get all of the rewards, not allowed to buy the full pass because i finished it already.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? use an account that has finished the event pass and try to buy the premium version.
What happens when the bug occurs? im not allowed to spend the coins i bought for this sole purpose.
What should be happening instead? I should be allowed to buy the premium version of the pass and get the rewards i deserve.
